Privacy policy

Through this notice from Quelton Shop, with registered address at Ramon Carande, 9, and email address, it informs users of its portal about its policy regarding the protection of personal data so that users can freely and voluntarily decide whether or not to provide Quelton with the personal data that may be required or obtained from them through the present website.

Quelton reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Quelton will notify users of the changes introduced with reasonable advance notice prior to their implementation.

Quelton provides users with the appropriate technical resources so that they can access this Privacy Policy notice or any other relevant information and give their consent for Quelton to proceed with the automated processing of their personal data beforehand.

1.- Additional information on the processing of personal data.

Personal data collected directly from the data subject will be treated confidentially and incorporated into the corresponding data processing activity of Quelton.

2.- What personal data do we collect and for what purpose?

When you make a purchase on our website, we will ask for your name, surname, delivery address, contact phone number, and email address so that you can track your purchase at all times and ensure smooth delivery by the shipping company.

As a user, we need your personal data to provide the services, track and maintain our business relationship, manage, develop, execute, and monitor the contractual relationship, and handle fiscal and administrative matters.

If you request an invoice, we will also need your complete billing information. All this is done to ensure the best possible purchase experience and facilitate invoice processing.

When you register on our website, Quelton will collect your name, surname, email address, date of birth, gender, and phone number to manage your registration on our platform, identify you as a user, and grant you access to various functionalities.

When you submit a query through the designated forms on the website, Quelton will process your name, surname, and email address to handle your query, request, suggestion, and maintain contact with you.

When you contact us by phone or email to make inquiries, we will ask for your name, phone number, and/or email address in order to respond to your inquiries.

If you provide your consent, we will send you commercial communications to inform you about our promotions.

3.- How long will Quelton retain my personal data?

User's personal data will be retained as long as the purpose for which they were collected persists or until the user revokes their consent by exercising any of their inherent rights according to applicable legislation or requests the deletion of certain personal data.

Subsequently, if necessary, Quelton will keep the information blocked for the legally established periods.

Quelton is committed to complying with its obligation of confidentiality and secrecy regarding personal data in accordance with applicable legislation.

No automated individual decisions will be made, nor will profiles be created.

4.- What is the legal basis for the processing of your data?

Quelton processes your contact personal data based on the consent of the data subject (Article 6(1)(a) of the GDPR), which can be revoked at any time without affecting the lawfulness of data processing prior to revocation.

Quelton processes your personal data as a customer based on the commercial relationship between the parties (Article 6(1)(b) of the GDPR). Failure to provide your data would make it impossible to establish and/or maintain any relationship between the parties.

5.- Who will receive your data?

The data will not be disclosed to third parties except those necessary for the execution of the contract and to public authorities that request it based on legal requirements. No international data transfers will be made.

6.- Accuracy of data provided by users

The user guarantees the accuracy of the personal data provided and undertakes to notify Quelton of any changes to such data. The user will be responsible for the accuracy of the data provided, and Quelton reserves the right to exclude any user who has provided false data from the services, without prejudice to other legal actions.

Users are advised to protect their data with the utmost diligence using appropriate security tools. Quelton will not be responsible for any theft, illegal modification, or data loss resulting from user negligence.

Any modification or update of data must be communicated to Quelton through the communication channels provided in this Privacy Policy.

7. What are your rights as the data subject?

Data subjects have the right to obtain confirmation of whether or not we are processing personal data concerning them.

ndividuals have the right to access their personal data and request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Individuals have the right to revoke or withdraw the consent granted for the processing of their data for specific purposes at any time.

Individuals may object to the processing of their data or part thereof, in which case we will cease processing the data, except for compliance with any legal obligations.

Individuals may request the restriction of the processing of their data, in which case we will only retain the data for the exercise or defense of claims and for compliance with any legal obligations.

Under certain circumstances, particularly when the processing is carried out by automated means and is based on the consent of the individuals, individuals may request the portability of their data to have it transmitted to another controller.

Furthermore, users have the right not to be subject to decisions based solely on automated data processing.

Individuals can exercise their rights by sending a written request to the Data Controller at the email address accompanied by a photocopy of their National ID Document or equivalent identification documentation.

Individuals have the possibility to file a complaint with the competent Data Protection Authority if they have not obtained satisfaction in the exercise of their rights.

8.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by Quelton, in the manner and for the purposes indicated in this Privacy Policy.