Privacy and Cookies Policy
1. LEGAL NOTICE:
QueraltóVentures, S.L. with CIF B90402074, is domiciled in Seville, and located in Pol. El Pino, Avda. Pino Albar, 24, C.P 41016. Our contact email address is pedidos@queltonshop.com.
Registered in the mercantile registry of Seville, Volume 483, Book 290 of the 3rd section of Companies, Folio 1, Page nº 8883, 1st Inscription. It has a Sanitary License for Import of Medical Devices, granted by the Spanish Agency of Medicines and Medical Devices, with license number 6227-PS.
2. DATA PROTECTION (SUMMARY):
In compliance with the provisions of the current regulations, the General Data Protection Regulation (GDPR) of the European Union, QueraltóVentures S.L (hereinafter Quelton), guarantees the confidentiality of personal data provided by its customers, subscribers and users of the Web, under the completion of their orders, registration in our newsletter and the request for information by any of the means provided for this purpose.
QueraltóVentures S.L, only collects the personal data necessary for the customer to successfully receive your purchase, contacting via email in case of finding inaccuracy or error in such data, to correct them and thereby seeking that their purchases do not suffer any delay for this reason.
In addition, the person concerned, by voluntarily providing their personal data to Quelton gives consent for their personal data may be transferred, in those cases where it is necessary to connect with a third party to provide the services offered by Quelton, in particular, to transport companies in order to manage the requested shipments, and / or our email marketing companies to send commercial communications, in order to inform you about our promotions.
Your personal data will be in our files for the time established by law, and the user may at any time exercise their rights, request access, modify, rectify or delete them and in turn, re-register when desired. You can do so through our email "pedidos@queltonshop.com" or by ordinary mail, at the following address: Avda Pino Albar, 24, 41016, Seville.
3. PRIVACY:
In Quelton we are aware of the importance of personal data, its confidentiality and correct use. That is why we never ask our customers for personal data that are not necessary for the purpose of our services. Nor do we sell or transfer data to third parties outside our organization. The personal data provided expressly, voluntarily and freely by our customers, subscribers and potential customers and suppliers, become part of our files owned solely by QueraltóVentures S.L.
Qué datos le pediremos y porqué:
Para la tramitación de los pedidos, clientes:
Cuando realiza una compra en nuestra Web, sólo tiene que facilitar sus datos de contacto necesarios para que el envío de su pedido se realice con éxito. Es decir, le pediremos su nombre, apellidos, dirección de entrega, un teléfono de contacto, y un correo electrónico para que pueda realizar un seguimiento de su compra en cada momento y para que la empresa de transporte entregue su pedido sin problemas. Si solicita la factura, también necesitaremos los datos de facturación completos. Todo ello con la finalidad de que su compra se realice de la mejor manera posible y pueda presentar su factura.
Para la suscripción en el newsletter, suscriptores:
En este caso, sea usted o no cliente, y si está interesado en conocer nuestras ofertas y promociones, puede suscribirse a nuestra newsletter indicando el correo electrónico. Al introducirlo y aceptar nuestra política de privacidad, consiente expresa y libremente el envío de dichas comunicaciones comerciales, de las que también se podrá dar de baja en cualquier momento, contactando con nosotros.
Para facilitarle información cuando así nos lo solicite, potenciales clientes:
Cuando contactas por correo electrónico con nosotros para realizar consultas, y con el fin de responder a las mismas, le solicitaremos el nombre, teléfono y/o email para poder responderle a las mismas.
Es por todo lo anterior que la aceptación de nuestra política de privacidad, mediante los procedimientos establecidos se entenderán a todos los efectos como la prestación de CONSENTIMIENTO EXPRESO E INEQUIVOCO del USUARIO al tratamiento de los datos de carácter personal en los términos que se exponen en el presente documento.
How long your data will be in our files:
Personal data will be in our files for the time established by the tax regulations, being able at any time as a customer, subscriber or transferor user, to request the deletion of such data.
Personal data will be in our files for the time established by the tax regulations, being able at any time as a customer, subscriber or transferor user, to request the deletion of such data.
Responsible for the file and those in charge:
QueraltóVentures S.L as responsible for file has contracted services with third parties outside the aforementioned responsible, to offer a better service to customers.
QueraltóVentures S.L as responsible for file has contracted services with third parties outside the aforementioned responsible, to offer a better service to customers.
Services offered by third parties outside our WEB that use personal data:
Hosting.
Web platform.
Marketplaces.
Messaging services and sending newsletters.
Comments management.
Chat platforms.
Payment gateways.
Logistics companies.
We work with the best companies and all of them are established in the EU, so we also ensure that they comply with data protection regulations.
Hosting.
Web platform.
Marketplaces.
Messaging services and sending newsletters.
Comments management.
Chat platforms.
Payment gateways.
Logistics companies.
We work with the best companies and all of them are established in the EU, so we also ensure that they comply with data protection regulations.
Rights of users:
Users may at any time exercise their rights of access, rectification, cancellation and opposition by contacting us via email pedidos@queltonshop.com or by ordinary mail at the address Avda Pino Albar, 24, 41016, Seville.
You can also unsubscribe from our communications at any time by clicking on the link provided for this purpose.
Quelton reports that since a customer, subscriber or assigning user requests access, rectification, cancellation or opposition to their personal data, until a response is given may take up to a maximum of 72 hours.
Users may at any time exercise their rights of access, rectification, cancellation and opposition by contacting us via email pedidos@queltonshop.com or by ordinary mail at the address Avda Pino Albar, 24, 41016, Seville.
You can also unsubscribe from our communications at any time by clicking on the link provided for this purpose.
Quelton reports that since a customer, subscriber or assigning user requests access, rectification, cancellation or opposition to their personal data, until a response is given may take up to a maximum of 72 hours.
Security Measures:
Queralto Ventures S.L informs you that it has implemented the necessary technical and organizational security measures to ensure the security of personal data and avoid its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All this in accordance with the provisions of the RGPD and being aware that there is no invulnerable technology, so from Quelton also recommend users to establish their own security measures.
Queralto Ventures S.L informs you that it has implemented the necessary technical and organizational security measures to ensure the security of personal data and avoid its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All this in accordance with the provisions of the RGPD and being aware that there is no invulnerable technology, so from Quelton also recommend users to establish their own security measures.
4. COOKIES POLICY.
To provide better navigation and Web services, Quelton uses cookies. The cookies that may be used in the sites and web pages of the portal and are only associated with the browser of a specific computer (an anonymous user), and do not provide the name and surname of the user. Thanks to cookies, it is possible that queltonshop.com recognize the browsers of users who have made a search on the Portal and display information associated with your last search.
This Web site uses cookies. What are cookies?
Cookies are small data files that are generated in the user's browser and allow queltonshop.com to obtain the following information from users accessing our private area: the date and time of access to the Web site, as well as the number of visitors to each section. This information will allow us to find out the hours of greatest influx of visits and to know the areas that arouse greater interest among users in order to anticipate and to avoid, if necessary, possible problems of saturation, as well as to promote the contents that arouse greater interest.
You may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should be aware that if you do so you may not be able to use all the features of this website to their full extent. By using this website you consent to the processing of data about you by Google and QueltonShop.com in the manner and for the purposes set out above.
To allow, know, block or delete cookies installed on your computer you can do so by setting your browser options installed on your computer.
* QueraltóVentures S.L. reserves the right to cancel any order placed on the web unilaterally, due to errors in stock, price, typographical, technical or otherwise. Returning in any case to the customer the full amount paid by the same in that order.